Liz Fosslien and Mollie West Duffy

Liz Fosslien and Mollie West Duffy discuss their new book, No Hard Feelings: The Secret Power of Embracing Your Emotions At Work.

Praise for No Hard Feelings

“A must-read that topples the idea that emotions don’t belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high-performing!) workplace.”—Susan Cain, author of Quiet and Chief Revolutionary at Quiet Revolution

“No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective, and happier at work. A must read for every leader and every aspiring leader.”  —Laszlo Bock, CEO of Humu and author of Work Rules!

“No Hard Feelings dispels the myth that there’s no place for emotions at work. You can’t communicate clearly unless you’re aware of your own emotions, and the emotions you’re sparking in others. You can’t build productive relationships at work if you’re showing up like a robot. This book will help you build the emotional discipline you need to succeed.”--Kim Scott,author of Radical Candor

“If you’ve ever thought it’s best to check your emotions at the office door, this book will change your mind. It’s full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative, and productive.”–Adam Grant, New York Times bestselling author of Originals, Give and Take, and Option B with Sheryl Sandberg

About No Hard Feelings

A visual exploration of how to embrace emotion at work and become more authentic and fulfilled while staying professional.

How do you stop the office grouch from ruining your day? How do you enjoy a vacation without obsessing about the unanswered emails in your inbox? If you’re a boss, what should you do when your new, eager hire wants to follow you on Instagram?

The modern workplace can be an emotional minefield, filled with confusing power structures and unwritten rules. We’re expected to be authentic, but not too authentic. Professional, but not stiff. Friendly, but not an oversharer. Easier said than done!

As both organizational consultants and regular people, we know what it’s like to experience uncomfortable emotions at work – everything from mild jealousy and insecurity to panic and rage. Ignoring or suppressing what you feel hurts your health and productivity — but so does letting your emotions run wild.

Our goal in this book is to teach you how to figure out which emotions to toss, which to keep to yourself, and which to express in order to be both happier and more effective. We’ll share some surprising new strategies, such as:
*   Be selectively vulnerable: Be honest about how you feel, but don’t burden others with your deepest problems.
*   Remember that your feelings aren’t facts: What we say isn’t always what we mean. In times of conflict and miscommunication, try to talk about your emotions without getting emotional.
*   Be less passionate about your job: Taking a chill pill can actually make you healthier and more focused.

Drawing on what we’ve learned from behavioral economics, psychology, and our own experiences at countless organizations, we’ll show you how to bring your best self (and your whole self) to work every day.